Gaming should be fun, not stressful. Tenbia believes every player deserves a safe, balanced, and responsible experience. Our responsible gaming policy is here to help you build healthy gaming habits.
The tools and policies we provide to keep you protected
Set daily, weekly, or monthly betting limits. Once set, any increase takes at least 7 days to come into effect, protecting you from placing impulsive oversized bets.
Decide in advance how much you can deposit over a given period. This prevents overspending beyond your budget and keeps your finances protected.
Decide how long you want to play each day. An automatic break kicks in when your time is up. You can also set a 24-hour or 72-hour cool-down period.
If you feel gaming is having a negative impact on your life, you can exclude yourself from the platform for anywhere between 1 month and 5 years. During this period, login access will be completely disabled.
Set a maximum loss amount for a given period. Once you hit the limit, your session ends automatically, helping you avoid unnecessary financial losses.
Tenbia's trained support team is available 24/7. Reach out to us with any gaming-related concerns. Professional counselling referrals are available when needed.
Responsible gaming means treating gaming as a form of entertainment — not a source of income or a way to solve problems. At Tenbia, responsible gaming means knowing your limits, playing within your budget, and never letting gaming take priority over other areas of your life.
Online gaming is growing fast in Bangladesh. Many people enjoy it as a healthy form of entertainment, but a lack of awareness can put some at risk of addiction. Tenbia wants every user to enjoy gaming happily, responsibly, and with full awareness.
Our responsible gaming program goes beyond rules and regulations. We genuinely care about the mental and financial wellbeing of every player and take meaningful steps to support it.
If you notice any one of the following signs, it may be time to re-evaluate your gaming habits.
Gaming addiction usually develops gradually. At first everything seems fine, but over time gaming starts to take priority over everything else. Here are some common warning signs to watch for:
If you notice these signs, there's no need to blame yourself. Tenbia's support team is always ready to help.
Responsible gaming doesn't mean quitting — it means playing smart. Stick to these habits and gaming will always stay enjoyable:
Set a monthly gaming budget that reflects your income and never exceed it.
Allocate a set time for gaming each day. Use an alarm or Tenbia's time limit feature to stay on track.
Set a loss limit for the day and stop when you reach it. Don't chase losses — trying to win back what you've lost only leads to losing more.
Avoid gaming when you're feeling down, angry, or stressed. It's harder to make sound decisions when you're in that headspace.
Treat gaming as entertainment, not a livelihood. Every bet carries the risk of loss, and in the long run the house always has the edge.
Tenbia strictly enforces an 18+ policy. We do not support minors participating in gaming in any way. Steps we take to protect minors:
If you suspect a minor in your household is using Tenbia, contact our support team immediately.
Gaming addiction is a mental health condition. It is not a sign of weakness — it can happen to anyone. Many people in Bangladesh feel uncomfortable talking about mental health, but reaching out for help takes real courage.
Professional counselling is highly effective in recovering from gaming addiction. Tenbia can connect you with approved mental health specialists when needed. Your identity is kept completely confidential.
Gaming is entertainment, not therapy. Don't rely on gaming to deal with stress, loneliness, or frustration. Talk to your family and friends instead.
Answer the following questions honestly. If you answer "yes" to more than 3, we recommend speaking with our support team.
Register on Tenbia and start using our responsible gaming tools from day one.
Register nowOnce logged in, these tools can be activated directly from your account settings
Join Tenbia and enjoy a safe gaming experience right from the start. Our responsible gaming tools are always there for you.